Milestone Care Plus enables end-customers to choose the best solution for today and the future. As Milestone adds new functionality to its products on a regular basis, Milestone Care Plus lets end-customers keep up with every innovation while protecting their initial investment. Milestone Care Plus covers Husky M20, M30 and Husky M50 NVR units, existing and discontinued SKUs, regardless of number of connected devices. It can be purchased for up to 5 years coverage from the date of purchase.
Online eCare portal
- eLearning: Free access to self-paced, interactive training courses
- Chat support: Chat for licensing issues and non-technical questions
- Knowledge base: Milestone solution center for common support questions and issues
- User forum: Best practice sharing forum
- Access to Service: Releases Free and immediate access to all new software service releases
- Access to new device driver packs: Free and immediate access to all new device driver packs
- Access to new versions: Immediate access to the latest product updates
- Customer Dashboard: Online system health monitoring service available for your reseller
- Connected Services: Includes Smart Connect and Customer Dashboard that can be utilized when your system is connected to the internet.
- Push Notifications: record video from your mobile device and push it back to your NVR or server to be saved
Please note: Milestone Care Plus must be purchased for each NVR before Milestone Care Premium can be added.